It can happen and we're sorry about that !
- Give us your order number
- Describe the error or damage you have found.
- Please send us photos of the damaged product or incorrect product using the form.
We will assist you and resolve the issue.
Do you prefer a discount or partial refund ?
Sometimes the error or damage is minor and the product is still useful to you. If a return and exchange is too much trouble, let us know in your message that you prefer a discount and we will see what is possible.