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After Sales Support

You may contact us using the form below for information, questions, returns or changes to your existing orders

Black Armoury specialises in training and tournament equipment for Historical Martial Arts (also known as HEMA, HMA or WMA) . This is our dedicated Customer Support Site.  You can visit our e-commerce catalogue at Blackarmoury.com.

You can reach our customer support preferably by using form below, emailing help@blackarmoury.com, or calling us +33 (0)4 71 74 48 61. We will assist with any inquiries or issues.

We’re a small team, so please be patient : we are committed to providing prompt and effective solutions to ensure your satisfaction.

No, but using this form will allow us to provide faster and more accurate support. If you prefer not to use it, you can email us at help@blackarmoury.com or call us—though as a small team, we may not always be able to answer.

If your order was placed using a different email address than the one you enter here, please also include the order email address in your message below..
Your order number is required for us to be able to effectively process your concern (notably if you ordered on our previous website prior to April 2025)
If you don't have an order number, please use the General Inquiries form.  Without an order number, replies to issues or questions about an order may take more time. 
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