What has changed?
On 29 August 2025, President Trump signed an Executive Order ending the U.S. “de minimis” duty-free allowance for small imports. This allowance had been in place in various forms for over 30 years (most recently set at $800 since 2016).
What does this mean for you?
- All imports into the U.S. now face tariffs, duties, and customs charges – regardless of order value.
- Even if your order is under USD 800, it is no longer exempt.
- Customs may also impose delays while processing imports under the new rules.
Who is responsible for these charges?
You are. When you import goods into the United States, you are legally the importer.
- Tariffs, duties, and customs handling fees are your responsibility.
- These charges are not included in the price you pay us.
- We have no control over how much U.S. Customs will charge or how long clearance will take.
Can I return my order if I refuse to pay the duties?
No.
- Refusal to pay U.S. tariffs and duties does not qualify as a valid reason for return or refund.
- If a shipment is returned because you refused to pay duties, we will deduct all shipping costs (outbound and return), customs charges, and any handling fees from any potential refund.
- Original shipping costs are non-refundable.
Why are you telling me this so directly?
Because transparency matters. And because frankly, while I am generally apolitical, as a company owner who has spent over ten years working to supply HEMA practitioners in 47 countries (and counting), I oppose any policy that burns bridges rather than builds them. For over three decades (1994–2025), Americans benefited from duty-free thresholds under trade-friendly administrations. That era is now over. This is not a change made by us – it is the direct result of President Trump’s Executive Order.
What should you do before ordering?
- Check with your local U.S. Customs office or broker to understand how the new tariffs apply to your purchases.
- Be aware that every order you place will now attract tariffs and duties, regardless of size.
- Place your order only if you accept these conditions.